Privacy policy

Privacy Policy

Aoishima Inc. ("we", "us", or "our company") is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal data in relation to our services provided through this website ("the Services").

This English version is a translation of the Japanese Privacy Policy available on our website.
In the event of any discrepancies between the Japanese and English versions, the Japanese version shall prevail.

1. Definition of Personal Data

"Personal data" refers to information relating to an identified or identifiable natural person, including but not limited to name, date of birth, address, telephone number, email address, and other information that can identify an individual. It may also include identifiers such as facial images, fingerprints, voice data, and insurance numbers (Personally Identifiable Information, or PII).

2. Collection of Personal Data

We may collect personal data when users register for or use our Services. This includes name, date of birth, address, telephone number, email address, bank account details, credit card numbers, and government-issued identification. We may also receive transaction records and payment details from our business partners, including payment service providers and advertising partners.

3. Purpose of Collection and Use of Personal Data

We use personal data for the following purposes:

  • To provide, operate, and improve our Services

  • To respond to inquiries and provide customer support

  • To send updates, promotional materials, and other communications

  • To notify users of changes to the Services or important updates

  • To prevent and investigate fraudulent or unauthorized use of our Services

  • To allow users to view and manage their account and usage

  • To process billing for paid services

  • For any purposes reasonably related to the above

4. Changes to the Purpose of Use

If we change the purpose for which personal data is used, we will ensure that the new purpose is reasonably related to the original purpose. We will notify users or publicly announce any such changes on this website.

5. Disclosure of Personal Data to Third Parties

We do not share personal data with third parties without your prior consent, except where permitted or required by applicable laws and regulations. Exceptions include:

  • When necessary to protect life, safety, or property

  • When necessary to improve public health or ensure child welfare

  • When cooperating with legal obligations of government authorities

  • When we have informed users in advance of third-party sharing and provided an opt-out mechanism

6. Third-Party Service Providers

We may share personal data with service providers and contractors as necessary to provide our Services. These parties are contractually obligated to safeguard personal data and use it only for the intended purpose. We may also transfer personal data in the event of a business merger or acquisition.

7. Access to Personal Data

Upon receiving a verifiable request, we will provide individuals with access to their personal data held by us. In some cases, we may deny access if required to protect the rights and safety of others or to comply with legal obligations. A fee of 1,000 JPY may apply per request.

8. Rectification and Erasure

Users may request correction or deletion of inaccurate or outdated personal data. Upon verification, we will update or erase the data and notify the user accordingly. We may decline requests if they are not supported by evidence or conflict with legal obligations.

9. Restriction of Processing

If personal data is used beyond its intended scope or acquired improperly, users may request restriction or erasure. We will investigate and take appropriate measures. Where deletion is difficult, alternative safeguards may be implemented to protect user rights.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will take effect upon being posted to this website unless otherwise stated.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Aoishima Inc.
Email: info@aoishima.jp